Choosing a Good Spa Management Software
A spa is a place where people go to relax and at the same time, seek beauty treatments services. Massage is one of the services provided at the spa and has huge health benefits. Apart from massage, there are other services provided in a spa including nail care, face care, body treatment, etc. To effectively run a spa, one will require to have managerial skills, and probably incorporate with beauty skills. There are available software a smooth running of a spa in the market today. We look at some of the qualities of a good spa management software.
The software should be able to book client’s appointments instead of booking manually. A good software should allow the clients to view available slots so that they can make online bookings anytime and at the comfort of their homes. The same software can be sending appointment reminders to clients via text messages or mail provided by the client. System users should also be able to plan their days based on the appointments allocated to each employee.
The spa management system should be able to keep an updated record of all the inventories in every department, such as message department, manicure, and pedicure, etc. Whenever a certain product is running low, the system should be able to alert the stock personnel or system user in advance. This will ensure no time is wasted waiting for procurement of products to be used in the spa. The software should also assist in stock taking, and provide a detailed report of stock count to be compared with a manual stock count for easier audit of the variances.
Spa software also includes payroll module, useful to the finance department for easier computing of employees’ salaries. It can also be used to compute commissions as well as staff bonuses.
The software should also be able to report the services that are doing well as compared to the rest.
The software should also act as a marketing tool where the marketing department can create and send promotional emails, offers, discounts, etc. The software should also be able to store, update and compute customer’s loyalty points after every visit. The spa system should allow the client to redeem the points as payment for a service rendered when need be.
A good spa management software should incorporate several modes of payments, from credit card, cash, etc.
For the purposes of keeping contact with the spa’s customers, get a software that can be able to store clients contact information. Ensure the software keeps a contact record of all the vendors against all the products they supply to the spa for easier access whenever need be.